Help Desk Support Software Configure Email Notifications
Revised 4/25/06 by John S.
1. To receive trouble ticket notification via email you must have your php configured properly and also have an smtp server running. If you don't have an smtp server, or just need something more simple to use, we recommend you see the link below for a free smtp server to use with the help desk.
- EMail SMTP Support (http://www.softstack.com/freesmtp.html) or use any smtp server.
Futhermore you will have to make sure your php.ini is configured to connect to the smtp server. See example below.
Finally here is a screen shot of the entire application running.
Make sure you have port 25 (smtp) open on your server so it can send outgoing trouble ticket emails.
1. Help
Desk Back-end Database Structure & Tables 2. Creating
a Database Name for the Help Desk Software 3. Installing
the Help Desk Software 4. About
our testing environment and the help desk demo. 5. Software
you may need to install for the help desk to work. 6. Click Here For Information
about the HelpDesk config.php file that is created by the install process. 7.Defect
Tracking Page to update you on revisions on the help desk software. 8. Configuring
Help Desk and Email Trouble Ticket Notification 9. Help
Desk New Features Walk Through version 3.40 10.
Help Desk Version 3.4.1 a New Search System 11. A
Unique way to find trouble tickets. Browse by Problem new to help desk software
version 3.4.2 12. Common
Problems and Issues with the Help Desk, A basic look and a few thoughts.
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Minor issues that haven been submitted to Help Desk Reloaded Customer Support, which we are correcting. |
Help
Desk Support Software Discussion |
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IT help desk software Documentation and Information.
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CopyRight HelpDesk
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Help Desk Software